Advice

A small imported camper van came to WMM with a problem that was interesting for us to solve but infuriating for the van’s owner. They had planned to tour Europe, but had lost confidence in the vehicle.             Occasionally the bonnet felt hot and at other times there were absolutely…

After one of our customers recently experienced an automatic gear change fault, WMM removed the sump and cleaned the filter.             We advised the owner that the gearbox would need a professional overhaul as while we were cleaning the sump, swarf was spotted. Cleaning the sump did help, but the…

This Vauxhall Zafira had a coolant leak and looking at the car after the customer drove it to the garage (against our advice) showed the leak was above the gearbox.             When the car arrived, there was steam bellowing out from under the bonnet and anti-freeze everywhere. Under pressure it would…

WMM work on many imported automatic vehicles and always question what vehicle manufacturers would like you to believe, for example that automatic gear oil will last forever.             We have experienced at first hand poor gear change from an automatic gear box and the gear oil is usually the cause.…

Sometimes we think people are happy in their ignorance, and sad to say, in these difficult times we see more cars with brakes in this sorry condition.             This car was presented for an MOT test and the customer was shocked when it did not meet the required standard for…

All motorhome owners will be aware that space is important, especially if you own a micro camper.             A heater is vital if you use the camper in the winter. WMM directors David and Sue have a heater in their motorhome and go camping all year round. The customer who…

This sorry tale concerns a customer who bought a Mazda Bongo as a private sale. The customer paid a very good price, believing that the vendor was an honest seller.             Four months later, the vehicle developed a coolant leak and came to WMM for repair as we are renowned Bongo…

Many diesels have not been driven as they should be, especially through the pandemic.             When the diesel particulate filter (DPF) warning light illuminates and the car goes into limp mode, it needs some attention. Sometimes, the vehicle can have the system “regenerated” in the garage but some vehicles will…

This customer had the air conditioning in their car re-gassed at another garage.           A few days later the system stopped working and upon returning to the garage that filled the system, the customer was told that the warranty is only valid until the car leaves the premises. Apparently a stone…

Worcester’s Mobile Mechanic recently had a customer with an older, but still impressive, automatic Mercedes SLK.           The problem was the gear change suddenly became very poor. The owner was worried that he might need a new gearbox and would have to take it to an automatic gearbox specialist in Birmingham.…